Berwick-upon-Tweed is a station in Northumberland operated by London North Eastern Railway. This station has ticket machines and ticket-on-departure is available. Thankfully, there are toilets. All platforms are step free accessible. There's at least one cashpoint. The station is staffed part time. There is a car park with 124 spaces available at this station. There are 8 spaces to lock up your bike as well. If you're looking for information about onward travel, there's a downloadable PDF available here. There is a staffed ticket office and it is open at the following times - Monday - Friday: 05:45 - 18:30, Saturday: 06:45 - 15:15, Sunday: 09:45 - 16:20.
The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request.
Lift available from station forecourt to platforms 1 & 2.
RNIB Map for all located just to the left of the station entry doors
Customer Help Points
Monday - Friday: 06:00 - 22:45
Saturday: 06:00 - 22:45
Sunday: 09:00 - 22:45
Accessible Ticket Machines
Accessible Booking Office Counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Ramp for Train Access
National Key Toilets
The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
For a map of how to get to the car park, please click here.
Location for Rail Replacement Services
Rail Replacement Coaches leave from the front of the station.
Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
Information to plan your onward journey is available in a printable format here