Cardiff Queen Street is a station in Cardiff operated by Arriva Trains Wales. This station has ticket machines and ticket-on-departure is available. Thankfully, there are toilets. All platforms are step free accessible. The station is staffed full time. There is no car park available. There are 10 spaces to lock up your bike as well. There is a staffed ticket office and it is open at the following times - Monday - Friday: 07:00 - 20:00, Saturday: 08:00 - 21:00, Sunday: 10:00 - 17:30.
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Cardiff Queen Street station, Station Terrace, Cardiff, Cardiff, CF10 4EY
Arriva Trains Wales
Customer Information Systems
Departure Screens, Announcements, Arrival Screens
Near the main entrance
Monday - Friday: 07:00 - 20:00
Saturday: 08:00 - 21:00
Sunday: 10:00 - 17:30
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Café on platforms 3/4 and cold drinks and confectionery vending machine on platform 3.
The toilets are located on Platform 4. The National key toilets are located on the Main Concourse to the right of the Ticket Office; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.