Westerfield Live Departures & Arrivals
Facilities & Services at Westerfield
Westerfield is a station in Suffolk operated by Abellio Greater Anglia. This station has ticket machines but ticket-on-departure is not available. There aren't any toilets. All platforms are step free accessible. There is no car park available. There are 2 spaces to lock up your bike as well.
Westerfield station, Westerfield Road, Westerfield, Suffolk, IP6 9AE
Abellio Greater Anglia
Customer Information Systems
Departure Screens, Arrival Screens
Ticket Buying and Collection
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Monday - Friday: 09:00 - 17:00
Tourist Information Office
Accessibility and Mobility Access
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
0800 028 28 78
Monday - Sunday: 08:00 - 20:00
Step Free Access
Step free access via the level crossing.
Customer Help Points
Located on platforms 1 and 2.
Accessible Ticket Machines
Accessible Booking Office Counter
Details of nearest taxis are shown on station information poster
Impaired Mobility Pick-up Points
Nearest Stations with more Facilities
The nearest station(s) with more facilities than Westerfield are:
One cycle hoop on each platform.
Location for Rail Replacement Services
Station not usually served during rail replacement -
please use the help point telephone on the station for assistance
Trains from Westerfield
Trains to Westerfield
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Child discount of 50% on most tickets. Up to 2 under 5s can travel free with a fare-paying passenger.
Only one Railcard will be applied